How we ship your order.
We use USPS to ship our essiac, which is short for the United States Postal Service (otherwise known as the mail). USPS offers the best prices and service for the particular size and weight parcels we use. We use Priority Mail for all orders. If you require shipping via another company please contact us with the request.
Within the U.S., all orders ship Priority mail for free. International shipping charges vary by location. You can get a shipping quote once you select the product you’d like and enter your address in our shopping cart.
Our shipping days are Tuesdays and Fridays. If you require faster service please contact us via phone: 978-504-9517. All orders received by noon EST on Tuesday or Friday make the shipping cutoff. Orders coming in after those dates go out on the next ship date. We ship US orders via Priority Mail and after we've shipped it takes 2-3 business days on average. For international orders, speed varies widely but can be estimated on www.usps.com using the ship from zip code '01830.' In some cases it can take weeks for the herbs to clear customs. Unfortunately that is out of our control. In general, international orders can take as long as 4-6 weeks to arrive to you if they get held up at customs. Please plan accordingly.
There have been some rumors that the USPS irradiates packages. That is true, but only in very limited situations. We want you to know that this is only done to mail and packages sent to government offices in the following zip codes: 20200 through 20599. Rest assured we are as invested as you are in getting your essiac to you safely and unharmed.